We are a growing regional law firm with multiple offices in the Northeast, and partnering with JYM IT Solutions for their complete Managed IT Services program has been a game-changer for our firm. With staff members spread across different locations, their services have allowed our attorneys and support staff to stay focused on delivering exceptional legal services to our clients worldwide.

By entrusting JYM IT Solutions with the complexities of our IT systems, we have gained the freedom to concentrate on our core business without the headaches and distractions of managing IT infrastructure. Their team has been incredibly responsive, catering to our diverse needs as a document-driven industry. The efficiency, reliability, redundancy, and security they provide in copying, scanning, faxing, storing, and accessing files are essential for our legal operations.

JYM IT Solutions has seamlessly supported our Mac environment, sourced necessary hardware and software, maintained our cloud-based systems and website, and ensured we stay up to date with the latest network security measures. They have worked collaboratively with all our vendors for phone systems, printers, scanners, and more, providing a comprehensive solution for our IT needs.

Their expertise was invaluable during two major successful acquisitions in 2017 and 2022, as well as a critical, time-sensitive phone system upgrade in December 2022. JYM IT Solutions has consistently demonstrated their commitment to meeting our needs promptly and effectively. They are always available, patient, calm, trustworthy, professional, hard-working, respectful, and incredibly knowledgeable.

In summary, we wholeheartedly recommend JYM IT Solutions for their exceptional services. They have surpassed our expectations in every aspect, earning our highest rating of 5 stars. Partnering with JYM IT Solutions ensures that our firm is covered on all fronts and more. They have become an invaluable go-to resource for all our IT requirements.

Joseph M. Donohue
Managing Partner
Donohue O’ Connell & Riley PLLC